Trusted North End Hamilton Dental Care Just A Short Drive Away
Trusted North End Hamilton residents can find dependable, compassionate dental care a quick drive away at Excel Dental — focused on comfortable visits, practical scheduling, and clear explanations so you and your family get the care you need without the stress.
Welcome
I am Dr. Susan Pan, and I care deeply about helping Hamilton-area patients feel comfortable with their dental care choices. At Excel Dental, located at 49 East Avenue South, Hamilton, ON L8N 2T5, my team and I strive to create an approachable, calm environment for all ages. I’ll explain options in plain language and work with you to make appointments that fit your life.
Services I Provide
I offer a full range of general and restorative dentistry, including routine exams and cleanings, fillings, crowns, root canal therapy, tooth replacement options like implants and bridges, and whitening. For complex restorative needs I collaborate with trusted specialists to ensure you get the best outcome.
I emphasize prevention and minimally invasive treatments whenever appropriate so we can preserve natural tooth structure and keep visits comfortable.
Comfortable, Patient-First Experience
Your comfort matters. I take time to listen to your concerns, review your dental history, and explain procedures step by step. If you’re anxious about dental visits, I can suggest practical ways to reduce stress and make appointments easier.
We use modern equipment and infection-control practices to provide safe, efficient care while keeping interactions friendly and personal.
Emergency and Same-Day Care
If you have a toothache, broken tooth, or dental trauma, contact our office promptly. I prioritize urgent situations and aim to see patients quickly to relieve pain and stabilize the problem. When appropriate, we arrange same-day repairs or temporary measures until a definitive restoration can be placed.
I will also walk you through immediate home care steps to control pain or bleeding before you arrive.
Payment, Insurance and Accessibility
We accept most major dental insurance plans and will file claims on your behalf to minimize paperwork. I will review estimated costs upfront and explain alternative treatment options so you know what to expect.
If you have questions about coverage or payment plans, our front-desk team can review your benefits and discuss flexible arrangements.
Preventive Care and Education
Prevention is the foundation of oral health. I recommend regular checkups and tailored hygiene advice—cleaning frequency, fluoride use, and at-home habits—based on your risk factors. Small, consistent changes often prevent bigger problems later.
I also provide clear instructions after any procedure to support healing and long-term success.
Frequently Asked Questions
How often should I schedule a dental checkup?
I generally recommend a checkup and cleaning every six months, though some patients with higher risk may benefit from more frequent visits.
What can I do about dental anxiety?
In my practice I use gentle communication, allow extra time, and offer techniques like breathing exercises or listening to music. For higher anxiety, I can discuss safe sedation options with you.
Are dental X-rays safe?
I use digital X-rays that reduce radiation exposure. I only take images needed for diagnosis and will explain why they’re recommended.
Can you replace a missing tooth?
Yes. I offer options such as dental implants and bridges. I’ll review pros and cons for your specific situation and coordinate with specialists when needed.
What should I do for a sudden toothache?
Call our office right away. I’ll triage your symptoms, suggest immediate home care like cold compresses or saltwater rinses, and arrange an urgent appointment to treat the cause.
Will my dental insurance cover treatment?
Coverage varies. In my experience, preventive care is often covered at higher percentages than restorative work. I will check your plan and explain likely out-of-pocket costs before treatment.
How do I care for a crown or implant?
Treat crowns and implants like natural teeth: brush twice daily, floss, and attend regular cleanings. I’ll show you specific techniques for implants to keep surrounding tissues healthy.
Is teeth whitening safe for sensitive teeth?
Whitening can increase sensitivity for some patients. I recommend a consultation so we can choose a method that minimizes discomfort and discuss desensitizing products.
More Information
For helpful provincial and professional guidance, you can visit the Ontario Dental Association at https://www.oda.ca for patient resources and tips on choosing dental services, and the Government of Ontario’s dental care pages at https://www.ontario.ca/page/dental-care for information about publicly funded programs and eligibility. The Canadian Dental Association at https://www.cda-adc.ca also offers evidence-based patient information about oral health and treatment options.
Please call 905-529-2164 to arrange an appointment or to ask any questions about how I can help you and your family maintain healthy smiles.
