Westdale Smiles Family Dentistry Near McMaster Hamilton Book Today
If you live, study, or raise a family near McMaster, I offer convenient, compassionate dental care focused on prevention, clear communication, and flexible options that fit student and family schedules so you can get the treatment you need without stress.
About me and our approach
I am Dr. Susan Pan, and I care deeply about helping Hamilton-area patients feel comfortable with their dental care choices. At Excel Dental, 49 East Avenue South, I blend gentle chairside manner with up-to-date techniques so each visit is efficient, understandable, and tailored to your needs.
I listen first, explain options in plain language, and create treatment plans that respect your budget and timing. My goal is to help you maintain healthy teeth and gums for life, not just fix problems when they happen.
Services we offer
We provide a full range of general and restorative dentistry, including routine exams and cleanings, composite fillings, crowns, root canal therapy, extractions, and replacement options such as dental implants. Preventive care like fluoride, sealants, and personalized hygiene coaching is a core focus.
Cosmetic services such as professional whitening and conservative smile enhancement are available when appropriate. We also treat dental emergencies promptly and offer protective devices like nightguards and sports mouthguards.
Student and family-friendly care
I understand the schedules and budgets common to students and busy families. We offer flexible appointment times, straightforward explanations of treatment priorities, and treatment plans that break care into manageable steps.
For younger patients, I emphasize prevention and positive experiences so dental visits become routine rather than stressful. For students new to Hamilton, I work with student insurers and provide guidance on maximizing your coverage.
Comfort and safety at our clinic
Comfort is a priority. I use topical anesthetic before injections, offer nitrous oxide where appropriate, and provide a calm environment with clear explanations at each step. If you feel anxious, tell me up front so we can use techniques that help you relax.
We follow rigorous infection control and use digital X-rays to reduce radiation exposure. Modern equipment and up-to-date protocols keep your care safe and efficient.
Appointments and payment
Booking is simple by phone or through our office. When you call, I’ll discuss brief medical history and the reason for your visit so we can reserve appropriate time. New patient forms and X-ray transfers are handled quickly to keep your first visit efficient.
I accept major dental insurance plans and offer direct billing when possible. I will explain your estimated out-of-pocket costs before treatment and present phased options when comprehensive care is needed.
FAQ
What should I expect at my first visit?
I will review your health and dental history, perform a thorough exam and any needed X-rays, and discuss a personalized plan focusing on prevention and any urgent needs.
Do you accept new patients who are students at McMaster?
Yes. I welcome students and will work with your schedule and insurance. I recommend booking early in the semester to secure convenient times.
What do I do for a dental emergency?
Call the office right away. In my practice, I prioritize urgent problems like severe pain, swelling, or broken teeth and will see you as soon as possible to manage pain and preserve your tooth.
How often should I come for cleanings and exams?
Most people benefit from visits every six months. If you have gum disease or other risk factors, I may recommend more frequent checkups.
Are X-rays safe?
I use digital X-rays that keep radiation exposure very low. I only take images that are necessary for your diagnosis and treatment planning.
I feel anxious about dental work. Can you help?
Yes. I provide calming communication, topical numbing, nitrous oxide when appropriate, and a step-by-step approach so you feel in control.
Do you offer implant restorations?
I restore dental implants and coordinate care with trusted local specialists for implant placement when needed, ensuring a smooth experience between providers.
Will you work with my insurance?
In my practice, I work with most major insurers and will help you understand what your plan covers. I offer direct billing whenever possible to make claims easier.
How long does a crown or filling take?
A typical filling can often be completed in one visit. Crowns usually require two appointments: preparation and then placement. I’ll give you a clear timeline before we begin.
Can children be seen at your office?
Yes, I provide gentle care for children and focus on prevention, hygiene habits, and positive experiences to build lifelong oral health.
More Information
For provincial and professional guidance on oral health and dental care in Ontario, the Ontario Dental Association (https://www.oda.ca) offers patient resources about maintaining oral health and understanding dental treatments, while the Ontario government’s dental care pages (https://www.ontario.ca/page/dental-care) explain public programs and how dental services are regulated. The Canadian Dental Association (https://www.cda-adc.ca) provides evidence-based information on preventive care, treatment options, and oral health education that I use to inform best practices in my clinic.
If you’d like to arrange an appointment or ask a quick question, please call 905-529-2164 — I look forward to helping you and your family smile with confidence.
