Beasley Residents Near Hamilton Ontario Get Trusted Dental Care Minutes Away
For Beasley neighbours looking for straightforward, patient-focused dental care, my practice offers comprehensive exams, gentle cleanings, and prompt treatment options close to home so you can protect your smile without long travel or long waits.
Welcome from Dr. Susan Pan
I am Dr. Susan Pan, and I care deeply about helping Hamilton-area patients feel comfortable with their dental care choices. At Excel Dental, I focus on clear communication, gentle treatment, and practical plans that fit busy lives. My team and I make new patients feel welcome, and we tailor care whether you need routine prevention or restorative work.
Services I provide
I offer a full range of general and cosmetic dental services to meet the needs of families and individuals, including:
- Comprehensive exams and professional cleanings
- Tooth-coloured fillings and crowns
- Root canal therapy and simple extractions
- Dentures and implant restorations
- Teeth whitening and conservative cosmetic improvements
I use modern equipment such as digital x-rays and intraoral cameras to make visits more efficient and comfortable.
What to expect at your first visit
When you arrive, my team will review your medical and dental history and any insurance information. I perform a focused oral exam, take any needed radiographs, and discuss findings with you in plain language. Together we create a treatment plan with options, timelines, and cost estimates so you know what to expect.
Emergency and same-day care
If you experience sudden pain, a broken tooth, or another urgent dental problem, call us right away. I reserve time when possible for same-day or next-day appointments for urgent issues, and I will prioritize care to relieve pain and stabilize the situation before planning longer-term treatment.
Comfort and anxiety management
I understand that dental visits can be stressful for some people. In my practice I use warm communication, topical anesthetic, and careful local anesthesia to minimize discomfort. I take time to explain steps during procedures and welcome signals from patients to pause or check in throughout treatment.
Insurance, fees, and payment options
I accept many private dental insurance plans and can help verify coverage for your visit. My front-desk team offers direct-billing when available and will go over estimated costs before treatment begins. For larger treatment plans, we discuss phased approaches and payment options to make care manageable.
Location, accessibility, and parking
Excel Dental is located at 49 East Avenue South, Hamilton, ON L8N 2T5, a short drive or transit ride from the Beasley neighbourhood. There is street parking nearby and a small lot for patients. If you have mobility needs, tell us when you book and we will accommodate you to the best of our ability.
Preventive care and long-term oral health
I emphasize prevention because small, regular steps save time, money, and discomfort later. In my practice I teach effective home care techniques, tailor recall intervals to your risk level, and offer personalized strategies for gum health, sensitivity, and enamel protection.
FAQ
How do I book a new patient appointment?
Call our office or request an appointment by phone. I recommend mentioning any urgent symptoms so we can schedule an appropriate visit.
Do you accept new patients of all ages?
Yes. In my practice I welcome children, adults, and seniors and adapt exams and care to each age group.
What should I bring to my first visit?
Bring a list of medications, any recent dental x-rays if you have them, and your insurance information. If you prefer, my team can request prior records from another clinic.
Do you treat dental anxiety?
Yes. I use calming communication, numbness techniques, and pacing to reduce anxiety. If you need extra support, tell me and we will plan a comfortable approach.
Are digital x-rays safe?
I use digital x-rays that greatly reduce radiation exposure compared with older film methods. I take only the images needed to make a confident diagnosis.
How do you handle dental emergencies after hours?
If your issue is urgent and occurs outside business hours, call our number and follow the voicemail instructions for emergency contact. I provide guidance and will arrange care as needed.
Will you work with my dental insurance?
I can help verify your benefits and submit claims directly to many insurers. I always review estimates with you before starting treatment.
How often should I come in for cleanings and exams?
I tailor recall intervals to each patient. Many people benefit from visits every six months, while others with higher risk may need more frequent monitoring.
Do you offer teeth whitening?
Yes. I provide professional in-office and take-home whitening options and will discuss which approach fits your goals and sensitivity concerns.
What if I need a crown or more complex restorative care?
I explain each step, timeline, and cost. For complex cases, I coordinate with dental labs or specialists and ensure you understand follow-up and maintenance.
More information
For provincial guidance on dental programs and patient rights, I recommend visiting the Ontario government’s dental care page at https://www.ontario.ca/page/dental-care and the Ontario Dental Association at https://www.oda.ca for resources on oral health and finding a dentist. The Canadian Dental Association at https://www.cda-adc.ca also offers useful patient guides on preventive care and treatment options.
Please call 905-529-2164 to arrange an appointment or to speak with our team about your dental needs.
